Consumer Protection Using Certification of Halal Food Products Offered Through The Website

Abstract

The purpose of this study is to know the form of consumer protection using halal certification of food products offered through the website and effectiveness of consumer protection using halal certification of food products offered through the website.This research is a legal policy. Subjects in this research is based on e commerce website. Data collection using website observation and documentation. Validity of the sources of data using triangulation techniques. The research of data that has been collected, then processed and Analyzed using qualitative analysis techniques. Indonesia Law Number of 8/1999 about consumer protection and Indonesia Law number 11 / 2008 about Information and Electronic Transaction is not effective to protect website consumer especially to purcase halal food products. Ineffective legal protection for consumers due to the lack of law enforcement, the facilities and infrastructure of Information techlogy. The legal culture, the public does not understand the rights and obligations as consumers and business actors using electronic transactions.From the research finding above suggestion on this research are important for Indonesia Government to creat legal policy such as Halal Certification on the website. Need regulation socialisation to consumer and increase consumer awarness to make report loss after buying through website.